City Council Website Design

City councils serve large, diverse populations and require websites that can handle complex information architecture, high traffic volumes, and a wide range of services. City council website design must balance comprehensive functionality with intuitive navigation, ensuring that all residents — regardless of ability — can access the information and services they need.

Designed for Scale and Complexity

City council websites need to manage significantly more content than smaller authorities. Multiple departments, numerous committees, extensive planning information, community facilities, events, consultations, and public notices all need to be organised in a way that makes sense to residents. Our approach to city council website design starts with thorough information architecture planning to ensure that content is structured logically and findable through multiple routes — navigation, search, and sitemaps.

Accessibility at Scale

WCAG 2.2 AA compliance is just as critical for city council websites as it is for smaller authorities — the regulations apply equally. With larger sites, maintaining accessibility becomes more challenging as more content is published and more features are added. Our websites are built with accessible patterns and components that ensure compliance is maintained as the site grows.

Advanced Features for Larger Authorities

• Multi-department structure with department-specific sections and contact details
• Advanced search functionality across all content types
• Events and consultation management for public engagement
• Jobs board with application management
• Comprehensive document library with filtering and categorisation
• Interactive maps and location-based information

Let’s Discuss Your Requirements

Every city council has unique requirements. Request a quotation or call 01225 667 977 to discuss your project with our team.